Windows ME, TCP/IP &
Dial-up Networking
Reviewing your Settings
Isn't it strange
that you can connect to your Internet Provider for a long period of time and then all of a
sudden nothing works anymore? No matter what you do, you just can't get connected or if
you do, you can't get anywhere. It's frustrating, but it happens everyday.
Your system
configurations can change on their own, or because you installed or upgraded a piece of
software on your computer, or perhaps a file was damaged. Either way, taking five or ten
minutes to walk through your system configuration may be all you need to do to get back in
the saddle again.
Not all installations of
Windows work exactly the same but we've tried to include the steps in the order most
common. Where necessary additional comments in smaller print are
supplied.
Dial-Up Networking
Properties
It's easier to start with your
Dial-Up Networking properties. At this point you should be looking at your desktop and no
other windows should be open. Double click on the My Computer icon on your desktop,
then double click on Control Panel, then double click Dial-Up Networking.
Click once on the
"eagle.ca" icon using your right mouse button and then left click
on Properties. If you are having
a hard time clicking with the right mouse button, click once on the new eagle.ca icon
using your left button and then click on File > Properties.
If you are using a 33.6 or slower
modem, then you should have 373-4305 in the telephone number box.
If you are using a 56K modem, then
you should have 373-7260 or 373-7228 in the telephone number box.
If you have Call Waiting enabled on your phone line,
this is a good place to enter a code that will disable that feature while you're on the
Internet. If you don't disable Call Waiting, in-coming calls will disconnect you, as your
modem will hang up because that little tone or beep interferes with the modem's signal
long enough that it thinks the connection has been lost.
To disable Call Waiting, just add
*70, before the phone number. Remember, that is four characters! * 7 0 , Don't
forget the comma!
Click on the Configure button
near the bottom. We need to check the Maximum speed your modem will use when it
connects to eagle.
If you have a 28.8, 33.6 or 56K
modem, select 57600.
If you have a 56K modem you may be
thinking, "what? 57600? Why can't I leave it at 115200?" You can, if you want,
but you'll find data actually transfers faster at 57600 because your computer is able to
keep up to the data flow much better, resulting in fewer blocks of data being re-sent or
completely lost. Think of your modem as a funnel and you're pouring water into the funnel
which is falling into a large bottle. You can choose to pour water into the funnel
at a nice pace which falls into the large bottle below smoothly, or you can pour the water
into the funnel so fast it overflows and spills down the sides. That's the basic
difference between selecting 115200 and 57600. Feel free to experiment if you want.
Perhaps you have a speedy computer that can keep up with the faster data transfer speeds,
perhaps you don't.
If you have a 14.4 modem, select 38400.
Maximum speeds will vary depending on your make and
model of modem.
There's a little check box below this
that says "Only connect at this speed". Do NOT check this option (there shouldn't be a check mark in the box).
Click on the OK button.
Now click on the Networking
tab (up at the top).
WindowsME: The Type
of Dial-Up Server should already be on PPP Internet, Windows2000/NT,
Windows ME. If it's not you'll have to select this option. You will see 5 check
boxes on this screen labeled: Enable software compression, Record a log
file for this connection, NetBEUI, IPX/SPX Compatible, and TCP/IP.
You need to uncheck them all except the bottom option, TCP/IP!
Click on the TCP/IP Settings
button (to the right of TCP/IP).
At the top of this screen are two
options "Server Assigned IP address" and "Specify an IP address"
-- you want to leave the dot on the very top option "Sever Assigned IP address"
Below this, and near the middle of
the screen, are two more options "Server assigned name server addresses"
and "Specify name server addresses". You should have the lower option of
the two, which is "Specify name server addresses", selected.
Check to see that you have
209.167.16.10 entered in the Primary DNS box. If you don't, click on the first 0
(or whatever number is in here) and delete it (use either your backspace key or the delete key) and then type 209 167 16
10. Please note that this number ends in 10 (ten). Our Secondary
DNS number is 209.167.16.30
The next two boxes should remain as
0's.
56K modem users using 373-7260 or
373-7228: At the bottom are two more check boxes. Uncheck "Use IP header
compression" but leave "Use default gateway on remote network" checked.
33.6 or slower modem users:
Leave "Use IP header compression" and "Use default gateway on
remote network" checked.
Click on the OK button to close the TCP/IP
Settings window.
Click on the Security Tab. Under
Authentication, you have three text boxes. Beside the User name box type your
login name. (which is your email address without the @eagle.ca), Beside the Password
box enter your password. Right below where you entered your password there is
a check box that says Connect Automatically, click on the box to check this
option.
Also there are three check boxes Under Advanced
Security Options. Logon to Network, Require Encrypted Password, and Require Data
Encryption. All three of these boxes should be left unchecked.
Now click the Dialing tab.
Check This is my default connection., then click Always dial my default
connection. There are two other check boxes on this screen, Enable Idle
Disconnect and Disconnect when connection may not be needed. Make sure
both of these are unchecked.
Click on the OK button to
close the eagle.ca window.
You can now close the Dial-Up
Networking window too.
Network Protocols
WindowsME: At
this point you should be looking at your desktop and no other windows should be open. You
need to open up the Control Panel by clicking on the Start button, click on Settings,
click on Control Panel.
Double click on the Network icon (which
is inside the Control Panel). You will see a large white box showing the
network components that are currently installed.
WindowsME: You should see Client for Microsoft Networks, Dial-Up
Adapter and TCP/IP installed. If not, please follow the steps below. If you do
have these components, then click here to skip to the next
step.
If you don't see Client for Microsoft Networks listed, then
click on the Add button, double click on Client, then click on Microsoft
in the Manufacturers box. Click once on Client for Microsoft Networks in the
Network Clients box, then click on OK.
The only reason you want Client for Microsoft
Networks or Client for Microsoft Family Logon is to be able to save your
password. It is not mandatory to add this but it does make life simpler!
If you don't see Dial-Up Adapter listed, then click on the Add
button, double click on Adapter, then scroll down the list of manufacturers
until you can click on Microsoft. Now click on Dial-Up Adapter in the Network
Adapters box, and then click on OK.
If you don't see TCP/IP listed, then click on the Add
button, double click on Protocol, then click on Microsoft in the Manufacturers
box, then click on TCP/IP in the Network Protocols box, and finally, click
on OK.
If you have a network card installed on your
computer, the various network protocols will be bound to Dial-Up Adapter and your Network
Adapter. They are listed like this:
TCP/IP -> Dial-Up Adapter
TCP/IP -> NE2000 Compatible Network Adapter
If your computer is a stand alone machine that isn't hooked up
to other computers on a LAN, then you can safely delete any other network protocols that
appear on this screen. In fact, I would suggest you delete them so they don't interfere
with your Internet connection! Assuming you aren't using a networked computer, then you
can click on the following components one by one, and click on the Remove button to
get rid of them.
-NetBEUI, IPX/SPX, Client for Netware Networks.
If you see AOL Adapter, and aren't using
America Online, then please click on it once with your mouse pointer and then click on the
Remove button.
The Primary Network Logon should be set to Client for
Microsoft Networks (or Family Logon).
TCP/IP
Protocol Properties
WindowsME: Although it has been suggested that you don't need to set up the
properties for TCP/IP in WindowsME, it has been my experience that if you want trouble
free Internet access (and who doesn't?) it is in your best interest to complete the
following steps.
If you connect to more than one Internet Provider, I suggest that
you DO NOT adjust the properties but go to the next step. I know,
it's a bit confusing.
To refresh where we are, you should still have the Network window open and see
the list of installed network components. If for some reason you have closed all of your
windows, then you need click on the Start button, click on Settings, double
click on Control Panel, and double click on the Network icon.
Click once on TCP/IP (or TCP/IP -> Dial-Up Adapter)
and then click on the Properties button.
You should see there tabs across the top of this window (titled "TCP/IP
Properties"). We'll deal with the tabs in order (just click
on the tab to cycle through the screens).
BINDINGS: Client for Microsoft Networks (or Family Logon) should
be checked. In most cases, this is already done.
ADVANCED: No changes are required here.
DNS CONFIGURATION: Make sure Enable DNS is selected. Your
login name should be entered in the Host field.
If you connect to eagle using Plogin_name then you should enter
Plogin_name in the Host Field. If you connect to eagle using just your login_name,
then enter your login_name without the capital P here.
You should see eagle.ca in the Domain box.
You should see 209.167.16.10 in the larger DNS Server Search Order
box. If you don't, click on the left side of the smaller box immediately below DNS
Server Search Order and enter 209 167 16 10 and click on the Add
button to the right. This will move the number to the larger box below. Our
Secondary DNS number is 209.167.16.30
If you are only connecting to eagle.ca and you have other numbers
in the DNS Server Search Order box, click on the number and then click on the Remove
button to the right until only our number remains.
You should see eagle.ca in the larger Domain Suffix Search Order
box. If you don't, click in the smaller box below Domain Suffix Search Order and
enter eagle.ca, then click on the Add button to the right.
If you are only connecting to eagle.ca and you have other domains
in the Domain Suffice Search Order box, click on the domains and then click on the Remove
button to the right until only eagle.ca remains.
Click on the OK button to return to the Network window.
Click on the OK button to close the Network
window.
WARNING: Windows may need to copy some files from your original Windows
CD-Rom so be sure to have that handy!
If Windows copied files to your computer, you will most likely be prompted to Restart
your Computer. Go ahead and do this.
Back to TCP-IP & Dial-up Networking
Please return to the EAGLE.CA - Customer Support Centre
for instructions on customizing your web browser preferences and configuring your email
software!
Portions of this site updated November 20, 2001
 © 1995-2000
EAGLE.CA |
Cobourg office:
Northumbria House
26 Chapel Street
Cobourg, ON
Canada
K9A 1H9
(905) 373•9313 |
Port
Hope office:
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Canada
L1A 2T6
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Toll Free •
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