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EAGLE.CA - Customer Support Centre

Windows 95/98 TCP/IP & Dial-up Networking

Configuring Manually

  Eagle.ca has continued to have our clients set up their connections the long way because we have never found an automated setup program that would configure your settings the way we wanted (until September 1999). If you'd prefer to have our program automatically configure your Win95/98/NT4 computer then please click here!

 However, for those that still want to do everything the old fashioned way, here are the steps involved for adding Dial-Up Networking, your Network Protocols, and creating your Dial-Up Networking profile.

 Not all installations of Windows work exactly the same but we've tried to include the steps in the order most common. Where necessary additional comments in smaller print are supplied. 

Verify that Dial-Up Networking is Installed

 If you are running Windows98 you can skip this step (this option is on by default). Windows95 users should click on the Start button, click on Settings, double click on Control Panel, and then double click on Add/Remove Programs.

 When this window opens up you need to click on the Windows Setup tab, then click on Communications, and then click on Details.

 You will see a box listing various components. You need to make sure that Dial-Up Networking is checked. If it isn't, click on the check box to the left of the icon beside this option.

 Now click on the OK button. WARNING! Windows may need to copy some files from your original Windows CD-Rom so be sure to have that handy!

Install your Network Protocols

 If you didn't have to complete the above step, you need to open up the Control Panel by clicking on the Start button, click on Settings, click on Control Panel.

 Double click on the Network icon (which is inside the Control Panel). You will see a large white box showing the network components that are currently installed.

 Windows98: You should already have Client for Microsoft Family Logon, Dial-Up Adapter and TCP/IP installed. If not, please follow the steps below. If you do have these components, then click here to skip to the next step.

 Windows95: You will most likely need to add some or all of the network components.

 If you don't see Client for Microsoft Networks listed, then click on the Add button, double click on Client, then click on Microsoft in the Manufacturers box. Click once on Client for Microsoft Networks in the Network Clients box, then click on OK.

 The only reason you want Client for Microsoft Networks or Client for Microsoft Family Logon is to be able to save your password. It is not mandatory to add this but it does make life simpler!

 On some Windows95 computers, you'll be taken directly into selecting a Network Adapter. It will likely start on Existing Ndis2 Driver. Don't worry! Scroll down the list until you can click on Microsoft. Now click on Dial-Up Adapter, and then click on OK.

 If you don't see Dial-Up Adapter listed, then click on the Add button, double click on Adapter, then scroll down the list of Manufacturers until you can click on Microsoft. Now click on Dial-Up Adapter In the Network Adapters box, and then click on OK.

 If you don't see TCP/IP listed, then click on the Add button, double click on Protocol, then click on Microsoft in the Manufacturers box, then click on TCP/IP in the Network Protocols box, and finally, click on OK.

 If you have a network card installed on your computer, the various network protocols will be bound to Dial-Up Adapter and your Network Adapter. They are listed like this: 

TCP/IP -> Dial-Up Adapter

TCP/IP -> NE2000 Compatible Network Adapter

 If  your computer is a stand alone machine that isn't hooked up to other computers on a LAN, then you can safely delete any other network protocols that appear on this screen. In fact, I would suggest you delete them so they don't interfere with your Internet connection! Assuming you aren't using a networked computer, then you can click on the following components one by one, and click on the Remove button to get rid of them.

-NetBEUI, IPX/SPX, Client for Netware Networks.

 If you see AOL Adapter, and aren't using America Online, then please click on it once with your mouse pointer and then click on the Remove button.

 Now that we're done adding our Network Components, you should see Client For Microsoft Networks (or Client for Microsoft Family Logon), Dial-Up Adapter and TCP/IP listed.

 The Primary Network Logon should be set to Client for Microsoft Networks (or Family Logon).

Configure TCP/IP Properties

  Now it's time to set up the properties for the protocol of the Internet, TCP/IP. 

 Windows98: This step is completely optional. If you experience problems reaching web sites when you surf, then I would suggest you come back here and follow these steps, otherwise, feel free to skip this and move on to the next step!

 Windows95: Although it has been suggested that you don't need to set up the properties for TCP/IP in Windows95, it has been my experience that if you want trouble free Internet access (and who doesn't?) it is in your best interest to complete the following steps.

 If you connect to more than one Internet Provider, I suggest that you DO NOT adjust the properties but go to the next step. I know, it's a bit confusing.

 To refresh where we are, you should still have the Network window open and see the list of installed network components. If for some reason you have closed all of your windows, then you need click on the Start button, click on Settings, double click on Control Panel, and double click on the Network icon.

 Click once on TCP/IP (or TCP/IP -> Dial-Up Adapter) and then click on the Properties button.

Windows98: You will see a pop up dialog box titled "TCP/IP Properties Information". Just click the OK button.

 You should see six (or seven) tabs across the top of this window (titled "TCP/IP Properties"). We'll deal with the tabs in order (just click on the tab to cycle through the screens).

IP ADDRESS: Select Obtain an IP address automatically. In most cases, this is already selected.

WINS CONFIGURATION: Select Disable WINS Resolution.

GATEWAY: The cursor will be flashing in the New Gateway box. Type 209  167 16  1 and then click on the Add button to the right. That should move the gateway number to the larger box below titled Installed Gateways. Please note that number ends with the number 1 (one).

 If you are only connecting to eagle.ca and you have other numbers in the Installed gateway box, click on the number and then click on the Remove button to the right until only our gateway number remains.

BINDINGS: Client for Microsoft Networks (or Family Logon) should be checked. In most cases, this is already done.

ADVANCED: No changes are required here.

DNS CONFIGURATION: There are 4 fields that need to be completed on this panel. First, click on the Enable DNS button. Enter your login name in the Host field.

 If you connect to eagle using Plogin_name then you should enter Plogin_name in the Host Field. If you connect to eagle using just your login_name, then enter your login_name without the capital P here.

 Click in the Domain box and enter eagle.ca

 Click on the left side of the smaller box immediately below DNS Server Search Order and enter  209  167  16  10 and click on the Add button to the right. This will move the number to the larger box below. Our Secondary DNS IP number is 209.167.16.30.

 If you are only connecting to eagle.ca and you have other numbers in the DNS Server Search Order box, click on the number and then click on the Remove button to the right until only our number remains.

 Click in the smaller box below Domain Suffix Search Order and enter eagle.ca, then click on the Add button to the right.

 If you are only connecting to eagle.ca and you have other domains in the Domain Suffice Search Order box, click on the domains and then click on the Remove button to the right until only eagle.ca remains.

 Click on the OK button to return to the Network window.

Fill in the Identification Tab

 Click on the Identification tab near the top of the Network window.

 If the Computer Name field is empty, enter your login name.

 If the Workgroup field is empty, enter eagle.ca.

 Click on the OK button to close the Network window.

 WARNING: Windows may need to copy some files from your original Windows CD-Rom so be sure to have that handy!

 If Windows copied files to your computer, you will most likely be prompted to Restart your Computer. Go ahead and do this.

Create your Dial-Up Networking Profile

 At this point you should be looking at your desktop and no other windows should be open. To create your Dial-Up Networking profile for eagle.ca you need to double click on the My Computer icon on your desktop, then double click on Dial-Up Networking.

 If no other profiles exist, the Make New Connection wizard will start automatically. If the wizard doesn't start on its own, just double click on the Make New Connection icon.

 The first dialog box will ask you to enter a name for your new profile. I would suggest you delete their example title of "My Connection" and enter eagle.ca -- you'll be selecting this profile later in other applications.

 Now click on the Next button.

 The next screen will ask you for the area code and telephone number of the computer you are dialing (which is eagle). Enter 905 in the area code box if you are using Windows98/ME/NT. WIndows95 users should just leave this box empty.

 If you are using a 33.6 or slower modem, then you should enter 373-4305 in the telephone number box. Windows95 users should enter 905-373-4305.

 If you are using a 56K modem, then you should enter 373-7260 or 373-7228 in the telephone number box (use the number that works best with your modem). Windows95 users should enter 905-373-7260 or 905-373-7228.

 You should select Canada (1) in the Country Code box.

 Click on the Next button.

 You will then be told "You have successfully created a new Dial-Up Networking connection called eagle.ca"

 Click on the Finish button.

Adjusting the Dial-Up Icon Properties

  Just when you're think you're all done there are some other settings to adjust in this new profile.

 Click once on the new eagle.ca icon using your right mouse button and then left click on Properties. If you are having a hard time clicking with the right mouse button, click once on the new eagle.ca icon using your left button and then click on File > Properties. 

 Windows95 only: On this screen, locate the "Use Country code and area code" check box and un-check it!

  Windows98/ME/NT: On this screen, locate the "Use Country code and dialing properties" check box and check it! Enter 905 into the area code box.

 Click on the Configure button near the bottom. We need to adjust the Maximum speed your modem will use when it connects to eagle.

 If you have a 28.8, 33.6 or 56K modem, select 57600.

 If you have a 56K modem you may be thinking, "what? 57600? Why can't I leave it at 115200?" You can, if you want, but you'll find data actually transfers faster at 57600 because your computer is able to keep up to the data flow much better, resulting in fewer blocks of data being re-sent or completely lost. Think of your modem as a funnel and you're pouring water into the funnel which is falling into a large bottle.  You can choose to pour water into the funnel at a nice pace which falls into the large bottle below smoothly, or you can pour the water into the funnel so fast it overflows and spills down the sides. That's the basic difference between selecting 115200 and 57600. Feel free to experiment if you want. Perhaps you have a speedy computer that can keep up with the faster data transfer speeds, perhaps you don't.

 If you have a 14.4 modem, select 38400.

 Maximum speeds will vary depending on your make and model of modem.

 There's a little check box below this that says "Only connect at this speed". Do NOT check this option (there shouldn't be a check mark in the box).

 Click on the OK button.

 Now click on the Server Types button (up at the top).

 Windows95: The Type of Dial-Up Server should already be on PPP Windows 95, Windows NT 3.5, Internet. If it's not you'll have to select this option. You will see 6 check boxes on this screen labeled:  Log on to network, Enable software compression, Require encrypted password, NetBEUI, IPX/SPX Compatible, and TCP/IP. You need to uncheck them all except the bottom option, TCP/IP!

 Windows98: The Type of Dial-Up Server should already be on PPP:  Internet, Windows NT Server, Windows98. If it's not you'll have to select this option. You will see 8 check boxes on this screen labeled:  Log on to network, Enable software compression, Require encrypted password, Require data encryption, Record a log file for this connection, NetBEUI, IPX/SPX Compatible, and TCP/IP. You need to uncheck them all except the bottom option, TCP/IP!

 Click on the TCP/IP Settings button (to the right of TCP/IP).

 At the top of this screen are two options "Server Assigned IP address" and "Specify an IP address" -- you want to leave the dot on the very top option "Sever Assigned IP address"

 Below this, and near the middle of the screen, are two more options "Server assigned name server addresses" and "Specify name server addresses". The first option is normally selected for you. Change this to the lower option of the two, which is "Specify name server addresses"

 Now we need to enter eagle.ca's DNS IP number in the "Primary DNS" box. To do this, click on the first 0 and delete it (use either your backspace key or the delete key) and then type  209  167  16  10.  Please note that this number ends in 10 (ten). Our Secondary DNS IP number is 209.167.16.30.

 The next two boxes should remain as 0's.

 56K modem users using 373-7260: At the bottom are two more check boxes. Uncheck "Use IP header compression" but leave "Use default gateway on remote network" checked.

 33.6 or slower modem users:  Leave "Use IP header compression" and "Use default gateway on remote network" checked.

 Click on the OK button to close the TCP/IP Settings window.

 Click on the OK button to close the Server Types window.

 Click on the OK button to close the eagle.ca window.

 Whew! After all that we are finally done configuring Dial-Up Networking your Network protocols!

 Back to TCP-IP & Dial-up Networking Win95/98/NT4

 Please return to the EAGLE.CA - Customer Support Centre  for instructions on customizing your web browser preferences and configuring your email software!

 

Portions of this site updated November 20, 2001

Proud to be Canadian!© 1995-2000 EAGLE.CA Proud to be Canadian!
Cobourg office:
Northumbria House
26 Chapel Street
Cobourg, ON
Canada
K9A 1H9
(905) 373•9313
Port Hope office:
2nd Floor
26 Ontario Street
Port Hope, ON
Canada
L1A 2T6
(905) 885•1971

Mailing address:
P.O. Box 220, Cobourg, ON  K9A 4K5

Toll Free • 1•877•37•eagle
FAX • (905) 373•1801

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accounting@eagle.ca
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