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Welcome To EAGLE.CA - Northumberland's Largest Internet SOLUTION Provider

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The Capitol Theatre
Capitol Theatre, Port Hope

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eagleBusiness Solutions

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of Internet Providers

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EAGLE.CA - Customer Support Centre

Windows 3.x Software Installation

 The Windows 3.x operating system is the only operating system where you must install our software in order to get online with eagle.ca!

 We use a program called "Trumpet Winsock" which handles the TCP/IP protocol needed to use the internet on your Windows 3.x based computer. You can think of this program as your "dialer" since it's the program that will make the modem call eagle and log you in, and when you're done, it will disconnect on your command.

 Our most recent software package for Windows 3.x includes: Trumpet Winsock, Microsoft Internet Explorer 3.0F with Internet Mail, FreeAgent, HTML Writer and WS_Ftp.

How to install from Floppy Disk

 You should have four disks, labeled "1 of 4", "2 of 4", "3 of 4" and "4 of 4."

 Place "Disk 1" in your floppy disk drive. We are going to assume that your A: drive is the 1.44M floppy drive on your computer. Your drive designation may differ.

 Using Program Manager click on the File menu and then click on Run.

 In the dialog box which appears type A:\SETUP and click on the OK button.

 This should start the installation program. If it doesn't be sure you have the floppy disk in Drive A: and that you correctly entered the command A:\SETUP -- remember that is the letter A, then a : (colon), then a \ (backslash), followed by the word SETUP.

 Now you can skip to the next section.

How to install from CD

 Place the eagleConnect CD into your CD-ROM Drive. We are going to assume that your CD-Rom drive is drive D: on your computer. Your drive designation may differ.

 Using Program Manager click on the File menu and then click on Run.

 In the dialog box which appears, type D:\EAGLE31 and click on the OK button.

 This should start the installation program. If it doesn't be sure you have the floppy disk in Drive D: with the label up, and that you correctly entered the command D:\EAGLE31 -- remember that is the letter D, then a : (colon), then a \ (backslash), followed by the word EAGLE31.

 Now you can skip to the next section.

How to install from the Web

 In order to do this, you would require a working Internet connection and a working browser. If you do, then why are you re-installing the software again? This will break your current setup and cause you lots of grief! Therefore, I'm going to skip this section because it will only get existing clients in big trouble! If you need to update specific programs please go to our Software @ eagle web site.

 During the installation you will be prompted for a variety of information. You will need to provide:

-your first and last name

-your login id or username

-the serial or com port your modem is connected to. You will have to determine the com port of your modem. If you have no idea, you can try port 1, 2, 3 or 4. You don't need to re-install the entire software package to try a different port, just click on File and then Setup inside of Trumpet Winsock and the change the field they call "Slip Port"

-the speed you would like to use. Again, we assume that you know the speed of your modem. If in doubt, start at the lowest speed and keep increasing the baud rate until it breaks. Common modem speeds are 2400, 9600, 14400, 19200, 38400 and 57600. You don't need to re-install the entire software package to try a different speed, just click on File and then Setup inside of Trumpet Winsock and the change the field they call "Baud Rate"

 And now, just follow the on-screen instructions. At the end of the EagleConnect installation, we launch the install program for Microsoft's Internet Explorer. Their setup program will tell you that a file called "setup.exe" already exists and will ask if you want to replace it... choose Yes. Again, follow the on-screen instructions.

 You can keep all of your Internet Icons in the same program group. When asked which program group you wish to have the Internet Explorer icons placed in, click on Eagle Internet.

 When the installation programs are all done, you should now have a new program group called "Eagle Internet" inside Program Manager. The next thing to do is enter your password into Trumpet Winsock... double click the "Eagle Internet" program group and then double click on "Trumpet Winsock"

 From inside Trumpet Winsock, click on Dialer and look for Setup.cmd (it'll be near the bottom of the pop-up window)-- click on Setup.cmd which will walk you through four more questions.

1. The dial-up number for eagle should already be entered for you. 373-4305 is the phone number to use for 33.6 or slower modems. If you have a new 56K modem you should use 373-7260. If you have Call Waiting on your phone line you will need to disable that feature while you're on the Internet, so if necessary, please add *70, before the phone number. Remember, that is four characters! A *, a 7, a 0, and a comma! Click OK to go to the next question.

2. Your login name should already be in this box. Click OK to go the next question.

3. Enter the password you were assigned when you signed up in this box. You only have to do this once. Click OK to go to the next question.

4. Next is the modem initialization string. You can accept the default by clicking on OK.

 And now you're ready to dial in and connect to eagle!

 Please return to the EAGLE.CA - Customer Support Centre  for instructions on customizing your web browser preferences and configuring your email software!

 


Proud to be Canadian!© 1995-2000 EAGLE.CA Proud to be Canadian!
Cobourg office:
Northumbria House
26 Chapel Street
Cobourg, ON
Canada
K9A 1H9
(905) 373•9313
Port Hope office:
2nd Floor
26 Ontario Street
Port Hope, ON
Canada
L1A 2T6
(905) 885•1971

Mailing address:
P.O. Box 220, Cobourg, ON  K9A 4K5

Toll Free • 1•877•37•eagle
FAX • (905) 373•1801

Account or General Information:
accounting@eagle.ca
Technical Support:
support@eagle.ca

Web Design & eCommerce
business@eagle.ca

 

Portions of this site updated November 20, 2001