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Welcome To EAGLE.CA - Northumberland's Largest Internet SOLUTION Provider

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Official Internet supplier to
The Capitol Theatre
Capitol Theatre, Port Hope

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Web site solutions by
eagleBusiness Solutions

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Canadian Association of Internet Providers
Canadian Association
of Internet Providers

Member - Canadian Federation of Independent Business
Canadian Federation
of Independent Business

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EAGLE.CA - Customer Support Centre

Configuring Eudora Email

  There are two releases of Eudora that our eagle clients may be using. Click here for instructions on configuring Eudora version 1.5.2 or just read on or click here for Eudora version 3.

 Common "Questions and Answers" about Eudora are here.

One reminder. Don't put a capital letter P before your username anywhere in your E-Mail configuration.

Configuring Eudora Version 3

 Click on Tools > Options.

 Click on the "Getting Started" category which is the first category at the top.

 Enter your full email address in the "pop account" field. This would be in the format of login_name@eagle.ca

 Enter your first and last name in the "Real Name" field.

 Click on the Hosts category.

 Enter "smtp.eagle.ca" in the SMTP field.

 No other settings need to be touched, the defaults are fine.


Configuring Eudora Version 1.5.2

 Click on Special > Settings.

 Click on the "Getting Started" category which is the first category at the top.

 Enter your full email address in the "pop account" field. This would be in the format of login_name@eagle.ca

 Enter your first and last name in the "Real Name" field.

 Click on the Hosts category.

 Enter "mail.eagle.ca" in the SMTP field.

 No other settings need to be touched, the defaults are fine.

Questions and Answers

Q: It says "Connection Timed out" when I try to send or receive email

A: Usually this is because your internet connection is not up. Try another internet application and see if it works. If it does you need to check your server settings in Eudora.

 In Eudora, click on Tools > Options (or Special > Settings). 

 Go to the top category, "Getting Started" and verify your Pop Account is username@eagle.ca

 Select the "Hosts" category and ensure the SMTP server is smtp.eagle.ca.

 Select the "Checking Mail" category and make sure "Authentication Style" is set to passwords. 

 Go to the bottom category of "Advanced Network" and set the network timeout setting to 45 seconds. Make the Network Buffer Size 4096 bytes. Click on the Cache network info box.

Q: Eudora keeps saying my password is wrong.

A: It is wrong! Verify that your pop account is correct. If it is check to see if your Caps Lock light is on. Your password is case sensitive and needs to be entered in all lower case

Q: How can I get Eudora to remember my Password?

A: Click on Tools > Options > Checking Mail (or Special > Settings > Checking Mail). Click "Save Password" The next time you check for mail and enter your password Eudora will remember it.

Q: Eudora says "There has been an error... I said DATA... need RCPT"

A: There's a problem with the email address you are sending to. Go double check that the address is in the form "username@host.ext" If that still looks good to you, click on Mailboxes > Out and locate the message. It will probably have a "Q" in the left margin which means the message has been placed in the queue for sending. It's very possible this message is being sent over and over and this is the one causing the problem. Delete it from the OUT box and try composing a fresh message.

 If you have tried setting up some "Nicknames" it's very possible that your Nickname has been incorrectly setup.

 

 Return to the Email Configuration page.

 Return to the EAGLE.CA - Customer Support Centre

Proud to be Canadian!© 1995-2000 EAGLE.CA Proud to be Canadian!
Cobourg office:
Northumbria House
26 Chapel Street
Cobourg, ON
Canada
K9A 1H9
(905) 373•9313
Port Hope office:
2nd Floor
26 Ontario Street
Port Hope, ON
Canada
L1A 2T6
(905) 885•1971

Mailing address:
P.O. Box 220, Cobourg, ON  K9A 4K5

Toll Free • 1•877•37•eagle
FAX • (905) 373•1801

Account or General Information:
accounting@eagle.ca
Technical Support:
support@eagle.ca

Web Design & eCommerce
business@eagle.ca

 

Portions of this site updated November 20, 2001