Windows
98 TCP/IP & Dial-up Networking
Reviewing
your Settings
Isn't
it strange that you can connect to your Internet Provider for a long
period of time and then all of a sudden nothing works anymore? No matter
what you do, you just can't get connected or if you do, you can't get
anywhere. It's frustrating, but it happens everyday.
Your
system configurations can change on their own, or because you installed or
upgraded a piece of software on your computer, or perhaps a file was
damaged. Either way, taking five or ten minutes to walk through your
system configuration may be all you need to do to get back in the saddle
again.
Not all
installations of Windows work exactly the same but we've tried to include
the steps in the order most common. Where necessary additional comments in
smaller print
are supplied.
Dial-Up Networking
Properties
It's easier to start
with your Dial-Up Networking properties. At this point you
should be looking at your desktop and no other windows should be open.
Double
click on the My Computer icon on your desktop, then double click on
Dial-Up Networking.
Click once on
the "eagle.ca" icon using your right mouse button and then left
click on Properties. If
you are having a hard time clicking with the right mouse button, click
once on the new eagle.ca icon using your left button and then click on
File > Properties.
If you are using a
33.6 or slower modem, then you should have 373-4305 in the
telephone number box.
If you are using a
56K modem, then you should have 373-7260 or 373-7228 in the
telephone number
box.
On this screen,
locate the "Use Country code and Dialing Properties" check box and
make sure it is checked!
Enter 905 into
the Area Code field.
Click on the Configure
button near the bottom. We need to check the Maximum speed your
modem will use when it connects to eagle.
If you have a 28.8,
33.6 or 56K modem, select 57600.
If you have a 56K
modem you may be thinking, "what? 57600? Why can't I leave it at
115200?" You can, if you want, but you'll find data actually
transfers faster at 57600 because your computer is able to keep up to the
data flow much better, resulting in fewer blocks of data being re-sent or
completely lost. Think of your modem as a funnel and you're pouring water
into the funnel which is falling into a large bottle. You can choose
to pour water into the funnel at a nice pace which falls into the large
bottle below smoothly, or you can pour the water into the funnel so fast
it overflows and spills down the sides. That's the basic difference
between selecting 115200 and 57600. Feel free to experiment if you want.
Perhaps you have a speedy computer that can keep up with the faster data
transfer speeds, perhaps you don't.
If you have a 14.4
modem, select 38400.
Maximum
speeds will vary depending on your make and model of modem.
There's a little
check box below this that says "Only connect at this speed".
Do NOT check this option (there
shouldn't be a check mark in the box).
Click on the OK
button.
Now click on the Server
Types tab (up at
the top).
The Type of
Dial-Up Server should already be on PPP: Internet, Windows NT
Server, Windows98. If it's not you'll have to select this option. You
will see 8 check boxes on this screen labeled: Log on to network,
Enable software compression, Require encrypted password, Require
data encryption, Record a log file for this connection, NetBEUI, IPX/SPX
Compatible, and TCP/IP. You need to uncheck them all except
the bottom option, TCP/IP!
Click on the TCP/IP
Settings button (to
the right of TCP/IP).
At the top of this
screen are two options "Server Assigned IP address" and
"Specify an IP address" -- you want to leave the dot on
the very top option "Sever Assigned IP address"
Below this, and near
the middle of the screen, are two more options "Server assigned
name server addresses" and "Specify name server addresses".
You should have the lower
option of the two, which is "Specify name server addresses",
selected.
Check to see that you
have 209.167.16.10 entered in the Primary DNS box. If you don't, click on the first 0
(or whatever number is in here) and delete it (use
either your backspace key or the delete key)
and then type 209 167 16 10. Please
note that this number ends in 10 (ten). Enter our Secondary DNS number of
209.167.16.30 as well.
The next two boxes
should remain as 0's.
56K modem users
using 373-7260 or 373-7228: At the bottom are two more check
boxes. Uncheck "Use
IP header compression" but leave "Use default gateway on
remote network" checked.
33.6 or slower
modem users: Leave "Use IP header compression"
and "Use default gateway on remote network" checked.
Click on the OK
button to close the TCP/IP Settings window.
Click on the OK
button to close the eagle.ca window.
You can now close the
Dial-Up Networking window too.
10-Digit
Dialing/Disabling Call-Waiting
Click on the Start button on your Task Bar (usually at the
bottom of your screen). Click on Settings and then click on Control
Panel.
Double-click on the Modems icon.
Click on the Dialing
Properties button.
Disabling
Call-Waiting
If you have call-waiting you need to disable it while you're on the
Internet or you'll get disconnected when somebody calls.
Click the box so there's a check mark in front of "To disable call
waiting dial" and then click on the drop-down list. Select *70, if
you have TONE service (most people do nowadays!) or select 1170, if you
still use the older Rotary or Pulse dialing method.
10-Digit Dialing
In the box that is labeled I am in this country/region: make
sure that Canada is chosen. In the Area Code: box, enter 905.
Click on the "Area Code Rules" button.
Put a check mark in "Always dial the area code (10-digit
dialing)" by clicking on the box. The goal is to have a check
mark in the box.
Click the OK button. As you click on the OK button, you will be
returned to the previous window. Click the Apply button and then the OK
button. in the next box. As you click on the OK button, you will be
returned to the previous window. Click on the OK button again to close the
window and return to the Control Panel.
This will force any
Windows software that uses your modem to use 10-digit dialing.
Network Protocols
Double click on the Network icon
(which is inside the Control Panel). You will see a large white box
showing the network components that are currently installed.
You should have Client
for Microsoft Family Logon (or Microsoft Networks), Dial-Up Adapter and TCP/IP installed. If
not, please follow the steps below. If you do have these
components, then click here to skip to the next
step.
If you don't see Client for Microsoft Networks
listed, then click on the Add button, double click on Client,
then click on Microsoft in the Manufacturers box. Click once on Client for Microsoft
Networks in the Network Clients box, then click on OK.
The only reason you want Client
for Microsoft Networks or Client for Microsoft Family Logon is
to be able to save your password. It is not mandatory to add this but it
does make life simpler!
If you don't see Dial-Up Adapter listed, then
click on the Add button, double click on Adapter, then
scroll down the list of manufacturers until you can click on Microsoft. Now click on
Dial-Up Adapter in the
Network Adapters box, and then click on OK.
If you don't see TCP/IP listed, then click on
the Add button, double click on Protocol, then click on Microsoft
in the Manufacturers box,
then click on TCP/IP in the Network Protocols box, and finally, click on OK.
If you have a network card installed
on your computer, the various network protocols will be bound to Dial-Up
Adapter and your Network Adapter. They are listed like this:
TCP/IP -> Dial-Up Adapter
TCP/IP -> NE2000 Compatible Network Adapter
If your computer is a stand alone machine that
isn't hooked up to other computers on a LAN, then you can safely delete
any other network protocols that appear on this screen. In fact, I would
suggest you delete them so they don't interfere with your Internet
connection! Assuming you aren't using a networked computer, then you can
click on the following components one by one, and click on the Remove
button to get rid of them.
-NetBEUI, IPX/SPX, Client for Netware Networks.
If you see AOL Adapter, and
aren't using America Online, then please click on it once with your mouse
pointer and then click on the Remove button.
The Primary Network Logon should be
set to Client for Microsoft Networks (or Family Logon).
TCP/IP
Protocol Properties
This step is completely optional with Windows98. If you
experience problems reaching web sites when you surf, then I would suggest
you come back here and follow these steps, otherwise, feel free to skip
this and move on to the next step!
If you connect to more than one Internet Provider,
I suggest that you DO NOT adjust the properties but go to the next
step. I know, it's a bit confusing.
To refresh where we are, you should still have the Network
window open and see the list of installed network components. If for some
reason you have closed all of your windows, then you need click on the Start
button, click on Settings, double click on Control Panel, and
double click on the Network icon.
Click once on TCP/IP (or TCP/IP ->
Dial-Up Adapter) and then click on the Properties
button.
You will see a pop up dialog box titled "TCP/IP
Properties Information". Just click the OK button.
You should see six (or seven) tabs across the top of this window (titled
"TCP/IP Properties"). We'll deal with the tabs in order
(just
click on the tab to cycle through the screens).
IP ADDRESS: This should be on Obtain an IP address automatically.
WINS CONFIGURATION: This should be on Disable WINS Resolution.
GATEWAY: The cursor will be flashing in the New Gateway
box. If you don't see 209.167.16.1 in the Installed Gateways
box, type 209 167 16 1 and then click on the Add
button to the right. That should move the gateway number to the larger box
below titled Installed Gateways. Please note that number ends with
the number 1 (one).
If you are only connecting to eagle.ca and you
have other numbers in the Installed gateway box, click on the
number and then click on the Remove button to the right until only
our gateway number remains.
BINDINGS: Client for Microsoft Networks (or Family
Logon) should be checked. In most cases, this is already done.
ADVANCED: No changes are required here.
DNS CONFIGURATION: Make sure Enable DNS is
selected.
Your
login name should be entered in the Host field.
If you connect to eagle using Plogin_name then you
should enter Plogin_name in the Host Field. If you connect to eagle
using just your login_name, then enter your login_name without the capital
P here.
You should see eagle.ca in the Domain box.
You should see 209.167.16.10 in the larger DNS Server
Search Order box. If you don't, click on the left side of the smaller box immediately below DNS
Server Search Order and enter 209 167 16 10
and click on the Add button to the right. This will move the number
to the larger box below. Go ahead and add our Secondary DNS number of
209.167.16.30 as well.
If you are only connecting to eagle.ca and you
have other numbers in the DNS Server Search Order box, click on the
number and then click on the Remove button to the right until only
our number remains.
You should see eagle.ca in the larger Domain Suffix
Search Order box. If you don't, click in the smaller box below Domain Suffix Search Order
and enter eagle.ca, then click on the Add button to the right.
If you are only connecting to eagle.ca and you
have other domains in the Domain Suffice Search Order box, click on
the domains and then click on the Remove button to the right until
only eagle.ca remains.
Click on the OK button to return to the Network
window.
Click on the OK button to close the Network window.
WARNING: Windows may need to copy some files from your original
Windows CD-Rom so be sure to have that handy!
If Windows copied files to your computer, you will most likely be
prompted to Restart your Computer. Go ahead and do this.
Back to TCP-IP & Dial-up Networking Win95/98/NT4
Please return to the EAGLE.CA - Customer Support Centre
for instructions on customizing your web browser preferences and
configuring your email software!
Portions of this
site updated November 20, 2001
 © 1995-2000
EAGLE.CA |
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26 Chapel Street
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Canada
K9A 1H9
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